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Transfer or Uncouple a GPS Device (Web & Mobile)

You can transfer a GPS device from one piece of equipment to another, or uncouple (disconnect) it entirely. This article explains how to: Transfer a GPS device to different equipment Uncouple a GPS device from equipment

Updated this week

Permission Required: Users must have the Manage Equipment permission to transfer or uncouple GPS devices.

Transfer a GPS Device

You may need to transfer a GPS device if it was previously assigned to the wrong equipment or if you are moving the device to a different machine.

Transfer a GPS Device (Web)

Steps:

  1. Go to Management Lists
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  2. Click Equipment
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  3. Select the equipment you want to assign the GPS device to
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  4. Click the Tracking Device field
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  5. Select the ESN from the dropdown
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If the GPS device is already assigned to another piece of equipment, you will see a warning message.

  1. Choose Transfer Device to confirm
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The GPS device will now be coupled to the new equipment and removed from the previous one.

Transfer a GPS Device (Mobile)

Steps:

  1. Open the BusyBusy app
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  2. Tap Equipment
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  3. Select the equipment you want to assign the device to
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  4. Tap the gear icon in the top right


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  5. Scroll to Device Tracking
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  6. Enable the toggle (if not already enabled)
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  7. Select the ESN
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If the device is already assigned to another piece of equipment, you will see a transfer warning.

  1. Confirm the transfer
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  2. Tap Done in the top right
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The GPS device will now be connected to the new equipment.

Uncouple (Disconnect) a GPS Device

Uncoupling removes the GPS device from a piece of equipment without assigning it to another one.

Uncouple a GPS Device (Web)

Steps:

  1. Go to Management Lists
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  2. Click Equipment
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  3. Select the equipment
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  4. Click the Tracking Device field
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  5. Disable or remove the assigned GPS device


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  6. Click Save


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The GPS device will no longer report location data to that equipment.

Uncouple a GPS Device (Mobile)

Steps:

  1. Open the BusyBusy app
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  2. Tap Equipment
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  3. Select the equipment
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  4. Tap the gear icon in the top right
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  5. Scroll to Device Tracking
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  6. Turn the toggle off
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  7. Tap Done in the top right
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The GPS device is now uncoupled.

Installation Time Reminder

If you are transferring a GPS device that has already been physically installed on a different machine:

  • Update the Installation Date & Time to reflect when it was installed on the new equipment.
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This ensures accurate location history.

Important Notes

  • Transferring a GPS device automatically removes it from the previously assigned equipment.

  • Once uncoupled, new location data will no longer appear for that equipment.

  • Previously recorded location history remains associated with the equipment it was originally assigned to.


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Frequently Asked Questions

Can I assign one GPS device to multiple pieces of equipment?

No. A GPS device can only be coupled to one piece of equipment at a time.

What happens to location history after I transfer a device?

Historical location data remains with the equipment it was originally assigned to. New location data will appear under the new equipment after transfer.

Do I need to physically reinstall the device before transferring?

If the device is physically being moved to another machine, make sure it is installed before updating the Installation Date & Time.

Related Articles
View Equipment Inspection History (Mobile)
Couple a GPS Device (Web & Mobile)
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