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Permission Required: Users must have the Manage Equipment permission to transfer or uncouple GPS devices. |
Transfer a GPS Device
You may need to transfer a GPS device if it was previously assigned to the wrong equipment or if you are moving the device to a different machine.
Transfer a GPS Device (Web)
Steps:
Go to Management Lists
Click Equipment
Select the equipment you want to assign the GPS device to
Click the Tracking Device field
Select the ESN from the dropdown
If the GPS device is already assigned to another piece of equipment, you will see a warning message.
Choose Transfer Device to confirm
The GPS device will now be coupled to the new equipment and removed from the previous one.
Transfer a GPS Device (Mobile)
Steps:
Open the BusyBusy app
Tap Equipment
Select the equipment you want to assign the device to
Tap the gear icon in the top right
Scroll to Device Tracking
Enable the toggle (if not already enabled)
Select the ESN
If the device is already assigned to another piece of equipment, you will see a transfer warning.
Confirm the transfer
Tap Done in the top right
The GPS device will now be connected to the new equipment.
Uncouple (Disconnect) a GPS Device
Uncoupling removes the GPS device from a piece of equipment without assigning it to another one.
Uncouple a GPS Device (Web)
Steps:
Go to Management Lists
Click Equipment
Select the equipment
Click the Tracking Device field
Disable or remove the assigned GPS device
Click Save
The GPS device will no longer report location data to that equipment.
Uncouple a GPS Device (Mobile)
Steps:
Open the BusyBusy app
Tap Equipment
Select the equipment
Tap the gear icon in the top right
Scroll to Device Tracking
Turn the toggle off
Tap Done in the top right
The GPS device is now uncoupled.
Installation Time Reminder
If you are transferring a GPS device that has already been physically installed on a different machine:
Update the Installation Date & Time to reflect when it was installed on the new equipment.
This ensures accurate location history.
 | Important Notes
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Frequently Asked Questions
Can I assign one GPS device to multiple pieces of equipment?
No. A GPS device can only be coupled to one piece of equipment at a time.
What happens to location history after I transfer a device?
Historical location data remains with the equipment it was originally assigned to. New location data will appear under the new equipment after transfer.
Do I need to physically reinstall the device before transferring?
If the device is physically being moved to another machine, make sure it is installed before updating the Installation Date & Time.