When using a macro and a native integration with QuickBooks Online, time can duplicate if both are syncing time. This is because your account is running the native BusyBusy integration's automated time sync simultaneously with a custom macro built for advanced payroll.
Here is how to correct this:
If your company relies on a custom macro for prevailing wage, location-based taxes, or specialized overtime processing, you must continue using that macro and deactivate the native time sync. You can reach out to your integration tech or through Support to do this.
If the macro is merely there to assign cost codes, we now sync those natively with our new QuickBooks Online integration. You can stop using the macro and activate time syncing with the native integration. Be sure to reach out through Support to ensure this works.