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Create Custom Time Off Types (Web Only)

Custom time off types allows your company to create additional leave categories beyond the standard options (Vacation, Sick, Personal, Holiday, and Other).

You can now create up to five custom time off types to match your company’s unique policies (for example: Bereavement, Sabbatical, or Jury Duty).

Custom types help ensure accurate tracking and clear reporting for all types of employee leave.

Before You Begin

Make sure you have:

  • Admin permissions in BusyBusy

  • A Pro or Premium plan

  • Access to BusyBusy on the Web (time off types can only be created on web).

Steps

  1. Sign in to BusyBusy on the web.

  2. From the left navigation menu select Settings.

  3. Click Time Keeping and scroll down to the Time Off section.

  4. Click Time Off Types

    1. You’ll see a list of standard types (Vacation, Sick, Personal, Holiday, Other) followed by Custom Types slots labeled Custom 1–Custom 5.

    2. Locate an unused custom slot.

    3. Click into the name field and enter a title for your custom type (ex. Jury Duty).

    4. In the Code field, enter a 3-character code to identify this type in reports (ex. JUR for Jury Duty)

    5. Check the box to the left of the name to make the type active.

    6. Click Submit to save your changes.

      * Note: All fields are required. You cannot leave the Name or Code fields blank.

Good to Know

  • Once your custom type is active, employees will see it as an available option when they submit a Time Off Request on web or mobile.

  • You can create up to five active custom time off types at a time.

  • Use short, consistent 3-letter codes for easier reporting.

  • Custom types can be turned off at any time if they’re no longer needed.

  • Any deactivated type will be hidden from employees but retained for reporting history.

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